Intro / short introduction: With years of experience in breeding and keeping dwarf shrimp and dwarf crayfish, the online shop has mainly specialized in the sale of invertebrates and aquarium plants.
Since most pet shops can only offer a limited number of animals, but the demand for invertebrates is very high, the founders of Garnelen Gümmer breed their animals themselves and today also sell them in their specialist shop in Berlin.
As a breeder, you attach particular importance to the fact that your animals are always shipped safely and in a species-appropriate manner. For this, Shrimp Gümmer uses special transport bags and Styrofoam boxes that provide the animals with enough oxygen during transport.
Test result Garnelen-Guemmer
★★★★☆
(4.33 out of 5)
Test order (03/15/2022):
Ordered invertebrates: 3 limpets and 5 red fire shrimp
Have convinced:
- Large selection of invertebrates
- Large selection of payment methods
- Simplified login / registration and payment through Amazon connection
- Very good shipping including optimal packaging
Test criterionRatingSelection★★★★☆UX / handling of the web shop★★★★☆Payment methods / Secure payment★★★★☆Communication★★★★☆Shipping (Duration & Packaging)★★★★★condition of goods★★★★★Summary of the rating 4.33 out of 5*
Details to choose from:
- The selection is very extensive and large.
- There is no shipment of ornamental fish – the offer is aimed / limited to invertebrates
- The sets for specific aquariums or terrariums, for example, are helpful – so that you can easily buy coordinated plant sets with just a few clicks.
Details on UX / handling of the web shop:
The web shop is well structured and all the “common” main categories are easy to find. Especially mobile, the direct arrangement of buttons in the page header is helpful to go directly to the user account or the shopping cart.
The presentation of advantages such as free shipping from €59, invoice payment could be more in focus.
Payment method details:
The payment methods are relatively diverse. Interfaces to Amazon or Paypal are often used here. Disadvantage: If you do not want to use PayPal, you cannot purchase on account.
Communication details:
Communication via email went smoothly. Likewise, directly with the shipping notification DHL tracking link sent so that one could easily check the package status.
A live chat or a chatbot for the most important FAQs in the shop might be helpful.
Emails received as part of the test order:
- Order overview (immediately)
- invoice (immediately)
- Shipping confirmation (1 day later)
Shipping details:
Shipping was prompt and without hesitation. It is helpful to state the next delivery date and the shipping cycles directly on the website.
The package was very well labeled and wrapped. The thermal pack is extremely useful for shipping invertebrates. The note about the correct “use” of the invertebrates also attracted positive attention. Compare pictures of the delivery.
Details on the condition of the goods:
All shrimp and snails have reached their destination safe and sound.
Shrimp Gümmer Shop – / range of services
Competent and detailed advice from garnelen-guemmer
They also offer their customers extremely good advice on their product pages and blog. Here they provide detailed information about the respective species, their keeping conditions and the required water values. They also give useful tips and tricks for beginners. If you are still not sure which is the right product for you, Garnelen Gümmer is also available by phone.
For registered customers, they also offer bonus points that can either be redeemed for premium items or give a discount on the next order.
In the online shop, they not only offer animals and plants, but pretty much everything you need for the aquarium.
Products offered by Garnelen Gümmer at the time of the test
The wide range of products in the online shop extends from animals and plants to accessories and technology. In all areas, the shop offers an enormous selection of different products, so that there is guaranteed to be something for everyone.
Animals
shrimp
With a selection of over 100 different types of shrimp, the shop offers a wide range for all conditions.
Fan shrimp, Amano shrimp and large arm shrimp are particularly suitable for beginners and do not have great demands on their environment.
But even for experienced shrimp lovers there is a huge selection of different breeds such as Red Bee, Taiwanese, Pinto and hybrids.
crayfish
With 38 different types of cancer, you can choose your favorites here.
Whether suitable for beginners or demanding; the palette ranges from
Dwarf crabs and dwarf crayfish to crayfish.
snails
Extraordinary Spixi snails, tower snails, ramshorn snails, pointed mud snails or predatory snails; With a selection of 28 types of snails, you will find all shapes, colors and patterns here.
Shellfish
The shop also offers two aquarium-compatible mussel species. On the one hand the basket mussel and on the other hand the tropical mussel, which is currently sold out.
Plant
Foreground, midground and background plants
From undemanding to demanding, fast or slow growing plant species, the shop offers a good selection of over 40 varieties for the foreground.
Different plant styles and colors for the middle ground can be selected from over 70 species.
For unusual accents in the background area, the online shop also offers an enormous selection of over 52 different types of plants.
Mosses and ground covers
A natural and high-contrast appearance in the aquarium can be achieved with moss and ground cover. With 20 different mosses and 18 ground covers, Shrimp Gümmer also offers a good selection of different options.
Epiphytes and attached plants
For a particularly stylish decoration in the aquarium, the shop offers several options for embellishing stones and roots with special plants. Whether ferns or rare Anubias from Africa, with 18 different mounts you have plenty to choose from.
Rare and special trend plants
Be it for plant aquariums or aquascaping, Garnelen Gümmer also has a wide range of rare plant species. Colorful Bucephalandra in all forms or exotic rarities are part of this.
floating plants
6 different types of very robust floating plants not only provide shade in the aquarium, but also offer young fish and baby shrimp a safe hiding place.
accessories and technology
Everything to do with aquarium equipment is also available from Garnelen Gümmer. Be it the first aquarium or the spare parts you need, you can find almost everything in the shop.
CO2 technology
- complete CO2 systems
- pressure hoses
- Endurance test drop checker
- pressure reducer
- Filling for returnable bottles
- bubble counter
- CO2 solenoid valves
aquarium documents
To ensure that the aquarium is optimally supported and the weight can be better distributed, Garnelen Gümmer offers flexible and unobtrusively colored supports.
breeder supplies
For enthusiastic breeders, there are also a number of shipping boxes, catch cups, transport bags and heat packs for the animals in the shop.
lighting
filters and temperature controllers
- hoses
- various filter systems and holders
- thermometers and heating rods
- fans and coolers
The shop also offers a wide range of air supply, feeding the animals and decorating the aquarium.
Payment options at Shrimp Gümmer
The following payment methods are offered in the shop:
- cash payment
- Credit card
- Direct debit
- Mastercard
- PayPal
- The invoice
- Payment in advance
Some payment methods can only be used in combination with Amazon or Paypal as a payment service provider.
Shipping conditions of Shrimp Gümmer
The online shop sends its goods to Germany, Austria, France, Poland, Denmark, Italy, Great Britain, the Netherlands, Belgium and Luxembourg with DHL, dpd and dpd-Express.
shipment of animals
living animals become not sent to Belgium, Luxembourg, Italy and the Netherlands.
In all other countries, the animals are sent in a double transport bag in a styrofoam box with an outer carton.
At low temperatures, these are also equipped with a heat pack to protect the animals. In this case, the shop will charge an additional price of 3 euros.
In addition, the shop operators recommend choosing express shipping for animal transport so that the animals can be delivered stress-free and gently the next day.
Animals and plants are shipped from Monday to Wednesday.
If the temperature is too low or too high, no animals will be shipped.
delivery times
Packages with DHL and dpd are usually delivered within 1 – 3 days. With dpd-Express, shipping only takes one day, in exceptional cases two days.
Shipping
The shipping costs for Shrimp Gümmer are weight-dependent and the corresponding weight of the respective article is always displayed in the product description.
Shipping with DHL
All shop products that are shipped with DHL are charged at least 4.90 euros. From an order value of 59 euros, shipping is free of charge.
Shipping with dpd
All goods under 3 kg that are shipped with dpd cost 4.90 euros. Shipping costs up to 5 kg 5.90 euros, up to 10 kg 6.90 euros and up to 30 kg 7.90 euros.
Here, too, shipping is free from an order value of 59 euros.
Shipping with dpd express
All products, animals and plants up to 30 kg will be charged at 14.95 euros and from an order value of 59 euros the shipping costs will be reduced to 9.95 euros.
stones and ground coverthat are delivered with dpd-Express cost 14.95 euros up to 10 kg and 17.95 euros up to 30 kg.
Saturday delivery:
If the parcels are to be delivered on a Saturday, a flat rate of 28 euros will be charged. Delivery before 12 noon costs an additional 8 euros and before 10 a.m. 14 euros.
Contact / address:
Status: 03/2022 All information without guarantee